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John Kiesewetter on the world of local and national TV

Senior Entertainment Reporter John Kiesewetter has been covering TV and media issues for 20 years. After joining the Cincinnati Enquirer in 1975 as a summer intern, he worked as a county government and suburban reporter; assistant city editor and suburban editor; and features editor supervising the Life section. He has a B.S. in journalism from Ohio University.

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Thursday, March 13, 2008

Why Can't Delhi See XU Game Today?

I'm getting calls from Time Warner customers in Delhi Township asking why they can't see the XU-Dayton A10 tourney game on Time Warner basic Channel 2, as TWC announced earlier this week.

Apparently everyone else is getting it -- we've only heard complaints from the TWC customers on the old Adelphia system. (This happened last fall too, when the former Adelphia customers couldn't get the St. Xavier HS football game that all other TWC could watch.)

As soon as I get some answers from TWC, I'll post them.

2:30 p.m. Update: You're out of luck again, former Adelphia cable customers on systems bought by Time Warner. Contrary to the TWC announcement earlier this week, not all subscribers will see the XU games this week (today and Friday) on basic Channel 2.

Customers in communities formerly served by Adelphia cable -- Delhi and Liberty townships and Amelia -- will not get the game at 6:30 p.m. Friday on Channel 2. Today's quarterfinals also was not seen on those systems bought by Time Warner about two years ago.

Here's what Karen Baxter, local TWC public affairs director says:

"We're sorry we've left those people out. We simply don't have a way of providing that feed to to those systems yet.... We know this is disappointing to some people. We're working on the problem, but I don't know when we'll have it resolved."


at 3/13/2008 2:56 PM Anonymous Anonymous said...

I live in Delhi, took off work to watch the game and was greeted with a screen that said "Thank you for choosing Time Warner" on Channel 2. When I switched to digital channel 99, I was able to watch a week-old high school game involving a Toledo team...awesome. I called up their customer service department, and to no one's surprise, was told that there was nothing that they would do.

Thank you Time Warner. Great stuff.

at 3/13/2008 3:04 PM Anonymous Anonymous said...

Former Adelphia Customers also include those in Whitewater Township. We like X basketball too!
Always forget the west side!

at 3/13/2008 3:18 PM Anonymous Anonymous said...

I'm a DirecTV customer that doesn't subscribe to CSTV so I thought I wasn't going to see the game.
I tried FoxSports Cincinnati (738) just in case, and there were the Muskies and Flyers.

at 3/13/2008 3:31 PM Anonymous Anonymous said...

I simply don't believe NO ONE within TWC knew that some parts of their system wouldn't be able to receive these special Xavier basketball broadcasts. The fact that a blanket announcement was made, trumpeting that these games WOULD be available, without a hint that anyone might possibly have a problem, is inexcusable. But I'm sure that nobody will be held accountable.

at 3/13/2008 3:45 PM Anonymous Anonymous said...

Gee, if I were TimeWarner, I'd try to do whatever to satisfy the customer. A satellite dish, a receiver with the proper password and a patch cable is all it normally takes.

It's not like it's brain surgery. After all, before TWC bought Adelphia, you used to be able to watch NFL Network and Versus for a it's "technically difficult" to drive over to the head end in Amelia and the west side, aim the dish to the right bird and hard patch the feed into a modulator? Sorry TWC...even public access is easier than your poor excuse! You deserve a double technical and an ejection for this claim.

at 3/13/2008 3:54 PM Anonymous Anonymous said...

Time Warner sticks it to Delhi again.

Prior to Time Warner's takeover, Adelphia had agreed to add the NFL Network to its basic cable package.

Time Warner wasn't interested in fulfilling Adelphia's promise to its customers, and Time Warner isn't interested in fulfilling this promise either.

at 3/13/2008 4:45 PM Anonymous Anonymous said...

who cares. Its only X-avier

at 3/13/2008 10:22 PM Anonymous Anonymous said...

at 3/13/2008 3:54 PM Anonymous said...
Time Warner sticks it to Delhi again.

Prior to Time Warner's takeover, Adelphia had agreed to add the NFL Network to its basic cable package.

Time Warner wasn't interested in fulfilling Adelphia's promise to its customers, and Time Warner isn't interested in fulfilling this promise either

you are comparing apples to oranges with adelphia twc and the nfl network the carriage agreement was out the window when adelphia when bankrupt and parts of adelphia were sold off to other companies

at 3/14/2008 12:18 AM Anonymous Anonymous said...

Who will carry the next Bearcats game?

Oh, right...that would be nobody.

at 3/14/2008 12:22 AM Anonymous Anonymous said...

All the UC Bearcats games will be on seven months or so!

at 3/14/2008 12:47 PM Anonymous Anonymous said...

As a former Time Warner/Adelphia customer in Liberty Twp, we switched to Direct TV. I am not a huge college BB fan, but we have 4 times the HD channels and our bill dropped from $90 a month to $58 a month. I highly recommend Direct TV. I got the run around from Time Warner for years about this "upgrade" and I got sick and tired of listening to it. DIRECT TV IS THE WAY TO GO!!!

at 3/14/2008 2:14 PM Anonymous Anonymous said...

there was a great crowd at Wild Mikes. I wonder if Time Warner will pick up our tab--- "Why settle for Time Warner--" They got it backwards on their TV commercials--

at 3/14/2008 4:48 PM Blogger xaviersteve said...

"X-avier" huh? Most people do since they are the only local team still playing. Maybe NickelandDime Warner can switch feeds between Amelia and Clifton so we can watch our beloved Muskies.

at 3/14/2008 11:44 PM Anonymous Anonymous said...

3:31 Your post in entirely unintelligible. Please check clarity before posting.

at 3/15/2008 7:15 AM Anonymous Anonymous said...

2 Words - Direct TV

People bite the bullet and get Direct TV. I had no problems in Colerain AT ALL! (and with Direct TV, your bill doesn't change from month to month)

at 3/16/2008 5:40 PM Anonymous Anonymous said...

2:56 PM ---> You took time off work to watch X play in the A-10 tourney...? Bahahahaha!

at 3/17/2008 1:28 PM Anonymous Anonymous said...

Hey John,

Just curious if now that CSTV is CBS College Sports TV if any of the NCAA tournament games will be on that network?

For the first round, with so many games playing at once, would it be possible to see one game on CBS and another on CSTV?

at 3/17/2008 3:50 PM Anonymous Anonymous said...

They dont do mid majors schools.

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