Time Warner Outage Update

Don't count on Time Warner Cable to replay the season finales of "Grey's Anatomy," "CSI," "ER," "Scrubs" and other shows that digital-level customers missed last Thursday night due to a Time Warner computer failure.

Time Warner folks told me Friday they considering asking the networks for permission to replay the botch episodes locally. It's not going to happen. All Time Warner plans to do is alert me (us?) when the networks have scheduled reruns for those missed shows. Some help. (Actually I can tell you when the season finales will repeat: The week before those shows return in the fall. The season finales always rerun the week before.)

If you don't want to wait until September, Time Warner folks suggest that you go to the networks websites and watch the missed shows there. In other words, after paying TWC each month, you should go to another method of delivery to see the shows you paid for and didn't get. Some help! (And what about "ER" and "Scrubs," which aren't streamed by NBC? You're outta luck, I guess.)

For the record, here's what Time Warner Public Affiars Dir. Karen Baxter said today:

"We have made inquiries and we will let you know when the season replays are scheduled to air.
"Replays of network programs are solely at the discretion of the network and the option to replay a program is not a local decision. We are certain that the networks will be rebroadcasting these popular programs.
"The best option for fans to catch last week's episodes as soon as possible remains the networks' web sites. All of us at Time Warner Cable are very sorry for this inconvenience. Many of us are fans too and we know how upsetting it was to have your favorite shows interrupted."